McDonald's Burleigh Heads

Have you ever been to the horse races? How about the dog races? This Maccas had the unmistakable smell of either or both of these venues. Be thankful that Maps does not have a "smell-o-vision" feature for the photos because this review would reek! As soon as I opened the door leading to the toilet, the powerful smell of old urine hit me in the face. Urine was all over the wall and floor around the urinal and the toilet. The sink was grimy as well. As a former McDonald's employee, I was horrified at the condition of these toilets. My wife said the women's toulet was horrible too. The lobby had trash on the tables, and the bins needed emptying as well. Our food order took ages to be prepared, and it was not exactly what we had ordered, but given how long it took, we couldn't be bothered to raise the issue. I guess there is a ton in this review about the state of the restaurant, but if you went to a place and the toilet was disgusting, would you have a lot of confidence in other aspects of the cleanliness of their business?

If I could give this Maccas 0 stars I would. They are so slow waited 10 mins for a sundae and thick shake. Manager was rude when i asked why the long wait. I tried to ring the store for 2 days but no one ever answers the phone. I guess they get sick of people complaining. Corporate were contacted and received a refund! Will never return to the shambles of a place where staff have no idea what’s going on and the store is so dirty