Crystal Factory & Himalayan Salt Factory is a wellness & spa in Mermaid Waters QLD, NSW, Australia. It has a 4.4/5 rating from 163 Google reviews. Contact: +61 7 5526 0703. Website: https://www.himalayansaltfactory.com.au/.Listed on thegood.guide, the local's guide to Byron Bay.
Crystal Factory & Himalayan Salt Factory
Mermaid Waters QLD · Wellness & Spa
Hidden GemFamily FriendlySolo TravellerRainy Day
4.4/5
(163 reviews)
The salt cave is the detail that stops people mid-scroll. A dedicated halotherapy room lined with Himalayan salt, it's a genuinely unusual offering on the Gold Coast and the kind of thing you mention to friends before you mention anything else. The shop itself is stocked floor to ceiling with natural crystals, from raw amethysts and oversized geodes to salt lamps in every size, all imported directly, which keeps prices closer to wholesale than retail. Staff like Patrick and Summer come up repeatedly in reviews for being knowledgeable without hovering. The range is broad enough to cover serious collectors and last-minute gift hunters alike. One note: customer service on after-sales issues has been inconsistent according to at least one reviewer, so inspect purchases before you leave.
Opening Hours
- Monday9am – 5pm
- Tuesday9am – 5pm
- Wednesday9am – 5pm
- Thursday9am – 5pm
- Friday9am – 5pm
- Saturday9am – 2pm
- SundayClosed
Contact
- +61 7 5526 0703
- himalayansaltfactory.com.au
- 23 Surfers Ave, Mermaid Waters QLD WA 4218
- View on Google Maps →
What People Say
Roseli M. Menezesa year ago
They have an incredible variety of products, friendly staff and excellent customer service. Having the crystals around is such a positive energy. From gifts to friends and family to home decoration, the crystals they sell at the shop are beautiful and powerful. I certainly recommend shopping there! By the way, I love all the lamps I've bought there.
Ilhan Demeta month ago
The crystal lamp is very beautiful. Thank you to the team for the support to coordinate the shipment for a specific date window. See you again soon!
Julie Cook3 months ago
Very speedy order processing, great prices, awesome customer service. Easy to use and well presented website. Love being able to order from and support Australian small businesses.
Jiano D
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